FREE SHIPPING ON ALL ORDERS OVER $35 AND SUBSCRIPTIONS
SUBSCRIBE AND SAVE
HOW IT WORKS?

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FAQ
1. How does the subscription work?
Subscribing is easy! Just choose your preferred coffee, bag size, and delivery frequency (weekly, biweekly, or monthly). We’ll roast your coffee fresh and ship it straight to your door. You can manage your subscription anytime from your customer portal.
2. Can I change my coffee selection after subscribing?
Yes! You can switch your roast, adjust your frequency, or try something new at any time. Simply log into your account and make updates to your subscription. You have full control over your subscription. If you need a break, you can skip a delivery, pause, or cancel anytime through your customer portal—no commitments, no hassle.
3. How much is the shipping?
Zero, free, nothing! 😊 Every subscription order ships at no cost to you—because great coffee should come with great perks!
4. What is a rotating subscription?
A rotating subscription lets you explore a new coffee with every delivery. We’ll surprise you with a different roast or origin each time, giving you a curated coffee experience without the hassle of choosing.
5. Can I add a one-time purchase to my subscription order?
Yes! You can add a one or many bags of coffee to your upcoming shipment, just add them to your cart. At checkout you will see a toggle to make your item a one-time add-on or part of your recurrent subcription. Also you can include one-time items later to your subscription in your customer portal.
6. How do I access my subscription account?
Simply log into your account on our website, where you’ll find your subscription details, order history, and management options.
7. When will my coffee be shipped?
We roast to order to ensure maximum freshness. Most customers receive their coffee in less than five business days from their renewal date.
8. Can I gift a subscription to someone?
Yes! A Tostado subscription makes a perfect gift. Just enter the recipient’s shipping details at checkout, and they’ll receive fresh coffee delivered straight to their door.
9. Will my coffee be shipped as whole beans?
Yes, all subscription orders are shipped as whole beans to ensure maximum freshness. However, if you’d like your coffee ground to a specific size, just let us know, and we’ll be happy to accommodate your request!
If you have any additional question, don't hesitate to reach out!